Shipping policy
1. Order Processing Time
All orders are processed within 1-5 business days after payment confirmation. Orders are not processed or shipped on weekends or holidays.
2. Shipping Times & Delivery
Currently, we only ship within the United States. Estimated delivery time is 7-20 business days.
Please note that shipping times may be affected by factors such as customs processing, local postal service delays, or high demand periods.
3. Shipping Costs
We offer free standard shipping on all orders unless otherwise stated. Expedited shipping options may be available at checkout for an additional fee.
4. Order Tracking
Once your order has been shipped, you will receive a tracking number via email. You can use this to track your package’s journey.
5. Shipping Delays
We strive to deliver orders on time, but unforeseen circumstances such as weather conditions or courier delays may affect delivery times. If your package is significantly delayed, please contact us for assistance.
6. Lost or Stolen Packages
Paminda is not responsible for lost or stolen packages. If your tracking information shows that your order has been delivered but you have not received it, please check with your local post office or delivery service.
7. Incorrect Shipping Address
Please ensure that your shipping address is correct before completing your order. If an incorrect address is provided, we are not responsible for lost packages.
8. Contact Us
For any shipping-related inquiries, please contact our support team. We are happy to assist you!